At AmSty, our memberships and affiliations with leading industry organizations reflect our commitment to advancing sustainability and innovation across the plastics industry. These partnerships underscore a shared vision for our collective commitment to quality, safety and sustainable solutions.
At AmSty, providing you with the best communication and service is our top priority. To ensure your requests are processed efficiently, we’ve provided product-specific group email addresses and outlined key timelines for submission.
Email us through one of our product-specific group emails:
For Polystyrene:
For Styrene/Feedstocks:
Using these product-specific group emails allows us to provide updates and confirmations as quickly as possible.
As a Responsible Care partner, we are committed to Operation Clean Sweep. Whether you have a spill with hazardous or nonhazardous material, we request that you notify ChemTrec immediately. Also, please contact your AmSty Account Management Specialist.
For 24 Hours Chemical Emergency:
800-424-9300 (US)
703-527-3887(International)
800-681-9531 (Mexico)
601-794-2539 (Colombia)
For urgent after-hours requests, please leave a voicemail message or text 713-614-5126 and an Account Management Specialist will respond. We ask that this number is used for urgent requests only.
We request you email your PO directly to the product-specific Account Management Specialist email address:
For Polystyrene:
For Styrene/Feedstocks:
Please do NOT use an automated system to submit Purchase Orders, as this could prevent your order from being processed correctly.
We request customers submit POs by the 15th of the month prior to shipment. For example, an order with a February delivery date needs to be submitted to your AmSty Account Management Specialist by January 15th.
At AmSty, we do our best to process your POs as quickly as possible – within 48 business hours. Rest assured, we are working to process your order as quickly as possible. If you do not receive confirmation after 48 business hours, we ask that you follow up with your product-specific Account Management Specialist regarding the status.
Please note that a change is not confirmed until the Account Management Specialist provides you with confirmation.
For Hopper Truck or Tank Truck order shipments, contact your Account Management Specialist a minimum of 3 business days prior to the scheduled shipment date. This allows the necessary time to receive carrier confirmation that the load can be changed.
For Box order shipments, contact your Account Management Specialist a minimum of 5 business days prior to the scheduled shipment date. This allows the necessary time to receive carrier confirmation that the load can be changed.
For Rail shipments, contact your Account Management Specialist a minimum of 5 business days prior to the scheduled shipment date. It is necessary that we have time to work with our plant personnel carrier to confirm that the load can be changed.
Email your requested change directly to the product-specific Account Management Specialist email address. We ask that you do NOT use an automated system to submit changes as this could prevent your change from being processed correctly. Please submit an email directly to one of our product-specific email addresses:
For Polystyrene:
For Styrene/Feedstocks:
Please note that a cancellation is not confirmed until the Account Management Specialist provides you with confirmation.
For Hopper Truck or Tank Truck order shipments, contact your Account Management Specialist with a minimum of 3 business days prior to the scheduled shipment date. This allows us time to receive carrier confirmation that the load can be cancelled.
For Box order shipments, we ask that you contact your Account Management Specialist with a minimum of 5 business days prior to the scheduled shipment date. This allows us time to receive carrier confirmation that the load can be cancelled.
For Rail shipments we ask that you contact your Account Management Specialist with a minimum of 5 business days prior to the scheduled shipment date. It is necessary that we have time to work with our plant personnel carrier to confirm that the load can be cancelled.
We request you email your cancellation directly to our product-specific Account Management Specialist email addresses.
For Polystyrene:
For Styrene/Feedstocks:
We ask that you do NOT use an automated system to submit changes, as this could prevent your change from being processed correctly.
Please reach out to your Account Management Specialist if you have any questions regarding the transit time for your order. At AmSty, we routinely review transit times and are happy to assist you in this detail. Rail transit times can change regularly, which is why we closely monitor transit times.
For customer pick-up orders, AmSty requires a hold harmless form to be submitted and approved prior to the load pick-up date. The approval process takes time to complete. If you foresee that you may require customer pick-up orders, we recommend you inquire and submit the hold harmless form as soon as possible.
Please contact your Account Management Specialist and we will gladly assist.
We understand there can be disruptions or production changes that require urgent material requests. We ask that you provide as much lead time as possible for rush orders to allow AmSty to provide your material as quickly as possible. To ensure the best possible service, we request 5 business days for rail or boxed material, and 3 business days for hopper and tank trucks orders.
Please contact your AmSty Commercial Account Manager directly with questions regarding pricing.
Please contact our Account Receivables team at
Polystyrene: Contact us at
Styrene and Feedstocks: Contact us at
Phone: (844) 512-1212 during office hours or
(713) 614-5126 for urgent after hours requests.
Creando un mundo sostenible,
comprometidos con el servicio
por encima de todo.
En AmSty, brindarle la mejor comunicación y servicio es nuestra principal prioridad. Para garantizar que sus solicitudes se procesen de manera eficiente, proporcionamos direcciones de correo electrónico de grupos específicos de productos y describimos cronogramas clave para el envío.
Envíenos un correo electrónico a través del correo electrónico de nuestro grupo:
El uso de este correo electrónico grupal nos permite proporcionar actualizaciones y confirmaciones lo más rápido posible.
Como miembro de Responsible Care, estamos comprometidos con la Operación Clean Sweep. Ya sea que tenga un derrame con material peligroso o no peligroso, le solicitamos que notifique a ChemTrec de inmediato. Además, comuníquese con su especialista en administración de cuentas de AmSty.
Para Emergencia Química las 24 horas:
800-424-9300 (Estados Unidos)
703-527-3887 (Internacional)
800-681-9531 (México)
601-794-2539 (Colombia)
Para solicitudes urgentes fuera del horario de atención, comuníquese con su administrador de cuentas.
Le solicitamos que envíe su orden de compra por correo electrónico directamente al correo electrónico del grupo de especialistas en administración de cuentas:
Por favor NO utilice un sistema automatizado para enviar Órdenes de Compra, ya que esto podría impedir que su pedido se procese correctamente.
Solicitamos a los clientes que envíen las órdenes de compra antes del día 15 del mes anterior al envío. Por ejemplo, un pedido con fecha de entrega en febrero debe enviarse a su especialista en gestión de cuentas de AmSty antes del 15 de enero.
En AmSty, hacemos todo lo posible para procesar sus órdenes de compra lo más rápido posible, dentro de las 48 horas hábiles. Esté seguro; estamos trabajando para procesar su pedido lo más rápido posible. Si no recibe la confirmación después de 48 horas hábiles, le solicitamos que se comunique con el especialista en administración de cuentas de su producto específico acerca del estado de este.
Tenga en cuenta que un cambio no se confirma hasta que el especialista en administración de cuentas le proporcione la confirmación.
Para envíos de pedidos de granelera, tolva o carrotanque, comuníquese con su especialista en administración de cuentas con un mínimo de 3 días hábiles antes de la fecha de envío programada. Esto permite el tiempo necesario para recibir la confirmación del transportista de que se puede cambiar la carga.
Para envíos de pedidos empacados o en bolsas, comuníquese con su especialista en administración de cuentas con un mínimo de 5 días hábiles antes de la fecha de envío programada. Esto permite el tiempo necesario para recibir la confirmación del transportista de que se puede cambiar la carga.
Para envíos de exportación, comuníquese con su especialista en administración de cuentas con un mínimo de 15 días hábiles antes de la fecha de zarpe. Esto permite el tiempo necesario para recibir la confirmación del transportista de que se puede cambiar la carga.
Envíe por correo electrónico el cambio solicitado directamente a la dirección de correo electrónico del especialista en gestión de cuentas específica del producto. Le pedimos que NO utilice un sistema automatizado para enviar cambios, ya que esto podría impedir que su cambio se procese correctamente. Envíe un correo directamente al buzón de correo electrónico del grupo de especialistas en gestión de cuentas:
Por favor, tenga en cuenta que una cancelación no se confirma hasta que el especialista en administración de cuentas le proporcione la confirmación.
Para envíos de pedidos por granelera, tolva o carrotanque, comuníquese con su especialista en administración de cuentas con un mínimo de 3 días hábiles antes de la fecha de envío programada. Esto nos da tiempo para recibir la confirmación del transportista de que la carga puede cancelarse.
Para envíos de pedidos empacados o en bolsas, le solicitamos que se comunique con su especialista en administración de cuentas con un mínimo de 5 días hábiles antes de la fecha de envío programada. Esto nos da tiempo para recibir la confirmación del transportista de que la carga puede cancelarse.
Para envíos de exportación, comuníquese con su especialista en administración de cuentas con un mínimo de 15 días hábiles antes de la fecha de zarpe. Esto permite el tiempo necesario para recibir la confirmación del transportista de que se puede cambiar la carga
Envíe un correo electrónico directamente al buzón de correo electrónico del grupo de especialistas en gestión de cuentas:
Le pedimos que NO utilice un sistema automatizado para enviar cambios, ya que esto podría impedir que su cambio se procese correctamente.
Comuníquese con su especialista en administración de cuentas si tiene alguna pregunta sobre el tiempo de tránsito de su pedido. En AmSty, revisamos periódicamente los tiempos de tránsito y estaremos encantados de ayudarle con este detalle.
Para los pedidos de recogida de clientes, AmSty requiere que se envíe y apruebe un formulario de exención de responsabilidad antes de la fecha de recogida de la carga. El proceso de aprobación lleva tiempo completarse. Si prevé que puede requerir que los clientes recojan los pedidos, le recomendamos que consulte y envíe el formulario de exención de responsabilidad lo antes posible.
Comuníquese con su especialista en administración de cuentas y con gusto lo ayudaremos. Envíe un correo electrónico directamente al buzón de correo electrónico del grupo de especialistas en gestión de cuentas:
Entendemos que puede haber interrupciones o cambios en la producción que requieran solicitudes de materiales urgentes. Le pedimos que proporcione el mayor tiempo posible para los pedidos urgentes para permitir que AmSty le proporcione su material lo más rápido posible. Para garantizar el mejor servicio posible, solicitamos 5 días hábiles para pedidos de material empacado o en bolsas, 3 días hábiles para pedidos de graneleras, tolvas y carrotanques y 15 días hábiles para pedidos de exportación.
Comuníquese directamente con su Administrador de cuentas comerciales de AmSty si tiene preguntas sobre precios.
Comuníquese con nuestro equipo de Cuentas por cobrar en
Poliestireno y estireno: Contáctanos al
Teléfonos administradores de cuenta en Latino América,
durante horarios de oficina:
Gisela Moreno: 57-605-6700501
Patricia Cuervo: 57-605-6700502
Jenifer Zuñiga: 57-605-6700503
Safety is our number one priority. That not only includes providing a safe environment for our employees, customers and contractors, but for ensuring that the products we supply to our valued customers are safe, too.
As part of our commitment to the American Chemistry Council (ACC) Responsible Care® Product Safety Code, our Product Stewardship program ensures that the environmental, health and safety of our products through their entire lifecycle beginning at inception through manufacturing, transportation and distribution, use, recycling and disposal.
The Product Safety Code requirements are met through our Operational Excellence Management System and Product Safety Management Standard. Each employee at AmSty has a responsibility in product safety and stewardship. Multi-functional teams including Technical Service & Development, Manufacturing, Supply Chain/Logistics, and Customer Service implement standards and processes to ensure that EH&S priorities are considered.
Based on the hazard and exposure risk profile of a product, the appropriate measures are taken to ensure that product safety is achieved. Through the value chain of our products, value chain partners such as suppliers, distributors, transportation providers, and customers are key to communicating product information to manage and continually improving our product stewardship program to ensure product safety.
AmSty Regulatory Summaries are available for General Purpose and High Impact Polystyrene products, GPPS and HIPS, respectively. These summaries include regulatory information including the below details, (which can be accessed by clicking on the thumbnails beneath this list):
In addition to regulatory information, AmSty Product Stewardship is available to assist with EH&S product inquiries, Safety Data Sheets, medical policy and application screening, and Notification of Change policy information.
To reach the Product Stewardship group, please contact your AmSty representative.
SIRC - Up-to-date scientific information regarding styrene monomer and ethylbenzene
You Know Styrene - Comprehensive resource on styrene health and safety issues
Plastic Foodservice Facts - Information and answers to questions about plastics used in food-contact
Since joining AmSty in July 2022 as a Commercial Representative – Styrene, Ryan has embraced the opportunity to dive into a variety of roles within the company. Straight out of college, he saw the position as a hands-on learning experience where he worked with a variety of departments. In his words, "We’re on the frontlines every day," a challenging environment that has fueled his growth and determination to excel.
Ryan finds daily inspiration in his colleagues and values AmSty's strong customer focus, where efforts are geared toward putting the customer first. Outside of work, he’s happiest near a river, lake or mountain, pursuing fly fishing and his love for the outdoors. Ryan also strives to be the best husband, son, friend and sibling he can.
Carissa joined AmSty as an Account Management Specialist in October 2021, drawn to the company’s culture and the opportunity to transition from the oil and gas sector to the chemical industry. She quickly discovered that the collaborative, close-knit environment at AmSty was the perfect fit. Carissa particularly appreciates the family-like atmosphere and camaraderie within her team, which makes every workday enjoyable. She also takes pride in AmSty’s leadership in sustainability initiatives and is excited about being part of a company focused on forward-thinking environmental goals.
Outside of work, Carissa is a true “Jill of all trades,” spending her time on DIY home projects, from remodeling to furniture restoration and channeling her creativity and work ethic – a trait inspired by her hardworking father. When she’s not tackling a new project, Carissa enjoys quality time with her family and camping in the great outdoors. Known for her go-getter attitude, she aims to leave a legacy of determination and positivity at AmSty, guided by her motto, “Life’s tough, get a helmet.”
Since 2021, Brittni has served as the Customer Service Manager at AmSty, where she collaborates with a team of passionate individuals dedicated to customer success. Leading a team committed to going above and beyond, Brittni finds great fulfillment in fostering strong, transparent relationships with customers – earning their trust through honesty and dependability. She takes pride in consistently receiving positive feedback about her team’s efforts, reflecting the high standards they uphold.
Brittni is particularly proud of AmSty’s leadership in sustainability, including their top position in U.S. polystyrene recycling innovations. Volunteering alongside her children to recycle polystyrene, she brings this mission home, showing them the impact of their efforts in real products on store shelves. Driven by a belief that “it is more blessed to give than to receive,” Brittni’s legacy at AmSty is one of positivity, encouragement and compassion, qualities she shares freely both professionally and personally.
Mariela joined AmSty as an Account Management Specialist in June 2022, transitioning from a career in teaching. Drawn to AmSty by its positive culture, Mariela has found fulfillment in her role, especially in the camaraderie with her team. She enjoys the ever-evolving challenges of customer service, where there are always opportunities to grow and learn.
AmSty’s commitment to safety and employee well-being resonates deeply with Mariela, and she strives to leave a legacy as a friendly, dependable team member dedicated to excellent customer service. Outside of work, she proudly answers to the titles of dog mom and nature enthusiast, embracing her love for the outdoors and quality time with her furry best friend.
Since stepping into her role as an Account Management Specialist at AmSty in July 2022, Ashley has found joy in the strong connections she’s built, both with her team and her customers. Her proudest accomplishment lies in the relationships and trust she has nurtured – Ashley’s word is her bond, and when she commits, she follows through. Inspired by her family and friends, Ashley is driven to make them proud every day.
Outside of work, she is known by many titles including Mom, friend’s fashion stylist and family comedian. Ashley is a music enthusiast who lives for live events, from concerts to drive-in movies and kids' shows. Living by the words of Charlie Chaplin, “A day without laughter is a day wasted,” Ashley brings fun, warmth and dedication to both her professional and personal life.
After a career in healthcare that involved multiple relocations, Chris was excited to settle in at AmSty. Taking on the role of Account Management Specialist in 2018, Chris was drawn to AmSty’s values, mission and supportive community. Working alongside a close-knit Account Management Specialist team that he calls family, Chris appreciates the humble nature and dedication of his coworkers and the meaningful connections they’ve built.
Chris takes pride in supporting customers, particularly through challenging situations. Guided by Denzel Washington’s words, “Without commitment, you’ll never start. But more importantly, without consistency, you’ll never finish,” Chris applies his commitment to both work and community. Outside the office, he’s an active member of AmSty’s DEI and Community Involvement Committees and enjoys quality time with his family, attending sporting events and going to concerts.
Coby, who joined AmSty as an Account Management Specialist in June 2022, appreciates the company’s positive work environment and the opportunity for a good work-life balance. He is inspired and energized by his co-workers at AmSty, where he’s committed to leaving a legacy as a dedicated employee who is always ready to lend a hand.
Coby is a proud combat veteran, having served 21 years in the Army National Guard – a career that he considers one of his greatest achievements. Outside of work, he wears many hats: father, husband and coach. His passions include real estate and training young athletes, where he takes pride in helping them develop their skills. For Coby, giving back to his community and supporting others is at the heart of everything he does.
Hazel joined AmSty as an Account Management Specialist (AMS) in July 2022, drawn by the company’s mission, values and innovative approach. She values AmSty’s collaborative work environment, especially within her closely-knit AMS team, where open communication and trust create a strong foundation for teamwork and success.
Dedicated to fostering a positive work culture, Hazel aims to leave a legacy of collaboration, respect and commitment to customer care. Outside of work, she cherishes time with her husband and kids and enjoys running as a favorite pastime that helps her stay energized and focused.
Megan began her journey at AmSty as a receptionist and quickly moved up to an Account Management Specialist (AMS) role, ultimately becoming the AMS Team Lead. She finds great satisfaction in working with her supportive, friendly team, embracing the challenges that come with problem-solving in her department. Her path from temporary roles to leadership is driven by a strong work ethic and dedication to her team’s success.
Outside of work, Megan is a devoted “Baseball Mom” to her three young children – JD, Danny and Riley – who keep her and her husband Justin on the move with sports and activities. Inspired by her family, she strives to set an example of hard work and balance. In her free time, she explores her creative side through graphic design, photography, crafts and playing piano, a skill she’s enjoyed since first grade.
Con 14 años en las instalaciones de AmSty en Cartagena, Patricia ha construido una carrera definida por la dedicación, la responsabilidad y el excepcional servicio al cliente. Habiendo trabajado anteriormente para Dow Chemical en Colombia y México, sabía que AmSty sería la opción adecuada, ya que ofrecería un entorno dinámico en el que podría generar un impacto significativo.
Patricia se enorgullece de diferenciarse a través de su arduo trabajo y experiencia, esforzándose siempre por brindar un servicio excepcional. Valora el compromiso de AmSty con la innovación, la calidad y la sostenibilidad, que ayudan a la empresa a destacarse en la industria.
Más allá de su rol profesional, Patricia es una viajera y se inspira en quienes enfrentan la adversidad con resiliencia, ya sea superando luchas personales, desafíos de salud o conflictos globales. A través de su dedicación y responsabilidad, espera dejar un legado duradero en AmSty, uno que refleje su pasión por la excelencia y el servicio.
La trayectoria de Jennifer con AmSty comenzó en enero de 2017 como contratista asistente de logística en las instalaciones de Cartagena. A lo largo de los años, su dedicación y pasión por el aprendizaje la ayudaron en su transición al Servicio al Cliente. En octubre de 2024, se convirtió oficialmente en empleada de AmSty como especialista en gestión de cuentas. Se sintió atraída por AmSty por su sólida reputación y lo vio como un gran lugar para crecer y desarrollar sus habilidades comerciales.
Lo que más le gusta a Jennifer de su trabajo es conectarse con la gente, tanto con sus colegas como con sus clientes. Le encanta ayudar a los clientes y visitar la planta para ver los procesos de primera mano. Su mayor logro profesional es la confianza que ha construido con sus líderes, lo que le ha permitido crecer en su carrera y aportar lo mejor al equipo.
Para ella AmSty se destaca por la calidad y el profesionalismo de su gente, su compromiso con la seguridad y el medio ambiente, y los sólidos beneficios brindados a los empleados. Pero fuera del trabajo, su título más importante es "ser mamá". Pasar tiempo con su hijo, apoyar su crecimiento y explorar el mundo juntos es su mayor alegría.
En su tiempo libre, Jennifer estudia inglés, disfruta de los viajes a la playa, las noches de cine, reencontrarse con viejos amigos y salir al parque con su hijo. A ella le encanta la comida de mar, especialmente el pescado frito con arroz con coco que prepara su padre.
Su inspiración es su familia, es su motivación para trabajar duro cada día, ser amable y generar un impacto positivo en las demás personas.
Durante los últimos 14 años, Gisela ha sido una parte valiosa del equipo de AmSty Cartagena, aportando calidez, dedicación y servicio excepcional a su función de Atención al Cliente. Atraída por el liderazgo de AmSty en la industria del poliestireno, también estaba entusiasmada por la oportunidad de regresar a Cartagena después de pasar casi una década en Barranquilla.
Lo que más disfruta Gisela de trabajar en AmSty es la gente. Sus compañeros de trabajo se han convertido en amigos, creando un ambiente divertido y de apoyo. Se siente muy orgullosa de las sólidas relaciones que ha construido con los clientes a lo largo de los años, algo que considera su mayor logro profesional. También aprecia la sólida cultura de seguridad, el compromiso con la sostenibilidad y los beneficios para los empleados de AmSty.
Fuera del trabajo, Gisela encuentra inspiración en su hijo y su familia, creyendo que el amor y la bondad son verdaderos superpoderes. Es miembro activo de Guadalupanas, un pequeño grupo de oración dedicado a honrar a Santa María, hablar sobre la fe y participar en trabajo social. También disfruta de la comida italiana y encuentra motivación en “En busca de la felicidad” una película que destaca la perseverancia y el trabajo duro.
Siguiendo el lema “No dejes para mañana lo que puedes hacer hoy”, Gisela continúa marcando la diferencia en AmSty, aportando dedicación y positividad a todo lo que hace.
During his 13 years at AmSty, Corbin has served in various analyst and logistics roles. He values working alongside colleagues who consistently go above and beyond to make the near‑impossible a reality in serving customers. Corbin played a key role as logistics lead during the implementation of AmSty’s S4 HANA system, helping guide a complex project to successful completion. He is known for his collaborative approach and enjoys working with people who care about one another and take pride in serving others.
Outside of work, Corbin is an avid wildlife photographer and enjoys traveling across Texas and beyond to capture beautiful moments. He loves spending time outdoors camping, exploring backroads and enjoying nature. A fan of science fiction and epic storytelling, his favorites include Interstellar and The Stormlight Archive series.
